Okuma meets new standards for delivering exceptional customer service and quality products.
CHARLOTTE, N.C. (October 27, 2016) – Okuma America Corporation has been awarded the ISO 9001:2015 certification by PRG Inc., (Preferred Registrar Group). Okuma is the first, and currently the only CNC machine tool builder to earn the latest ISO (International Organization for Standardization) certification.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
By implementing ISO standards, Okuma reduces operating costs by minimizing waste and errors through improved systems and processes. It also gives Okuma the ability to work with various markets to ensure the compatibility of products and services. All of these practices make it possible for Okuma to offer machine tool customers a high quality product at a competitive price.
For detailed information on Okuma’s ISO certification you can read the blog post at http://www.okuma.com/blog-iso-certification. For more information about acquiring an ISO certification visit http://www.iso.org/iso/home.htm.
About Okuma America Corporation
Okuma America Corporation is the U.S.-based sales and service affiliate of Okuma Corporation, a world leader in CNC (computer numeric control) machine tools, founded in 1898 in Nagoya, Japan. The company is the industry’s only single-source provider, with the CNC machine, drive, motors, encoders, and spindle all manufactured by Okuma. The company also designs their own CNC controls to integrate seamlessly with each machine tool’s functionality. In 2014 Okuma launched the Okuma App Store, the industry’s only centralized online marketplace for machine tool apps and related content. Along with its extensive distribution network (largest in the Americas), and Partners in THINC, Okuma is committed to helping users gain competitive advantage through the open possibilities of machine tools, today and into the future. For more information, visit www.okuma.com/americas or follow us on Facebook or Twitter @OkumaAmerica.