Industry News

Miller Heiman Group Launches “Move the Deal” Podcast Series

Miller Heiman Group, the world leader in improving sales performance through training, consulting, technology and research, today announces the launch of a new podcast series titled, “Move the Deal.”

Produced by Miller Heiman Group, the podcast is hosted by industry leader Greg Moore, a sales executive with two decades of experience guiding sales transformation initiatives for Miller Heiman Group clients. Moore’s professional passion sits at the intersection of sales and technology, an area in which he has cultivated a depth of expertise.

According to Moore, “Since its inception, Miller Heiman Group has provided solutions developed by sales professionals for sales professionals. From research to training and technology, these resources help sales leaders and the dedicated teams that support them see the move that will move the deal. This podcast is really the next generation of these efforts.”

He adds, “I look forward to taking our listeners on a journey through the ups and downs of modern day selling and providing them with actionable takeaways they can use to drive change within their organizations.”

“Move the Deal” episodes bring together sales and business leaders to provide exclusive insights on how the world’s top sales organizations use sales methodology, training, consulting, research and technology to power deal-making. Candid, one-on-one interviews with Miller Heiman Group experts and global leaders in sales, marketing, training and talent management will transform the way listeners approach sales, empowering them with practical advice to modernize their sales organization and develop strategies today to win tomorrow’s opportunities.

This podcast is another step in Miller Heiman Group’s growth beyond its historical roots as a training company, said Miller Heiman Group President and CEO Byron Matthews. “I’m proud of how we as a company have always embraced technology to help sales organizations transform themselves, from cloud-based training through our Integrated Learning Experience to our revolutionary sales analytics platform, Scout,” Matthews says. “This podcast lets us reflect on the dramatic changes our industry currently faces by highlighting internal thought leaders and getting valuable perspective from external voices outside Miller Heiman Group.”

“Move the Deal” launches its first episode today, with Matthews addressing the evolution of customer relationship management (CRM) platforms. He argues that we’re moving into a new era, CRM 4.0, which comes on the heels of an industry shift toward science-based selling rather than the emotion-based relationships at the heart of CRM 1.0.

New episodes will appear bimonthly on the 1st and 15th of each month. The series is available on iTunes, Stitcher, Spotify and at

To learn more about Miller Heiman Group and the company’s new podcast, “Move the Deal,” please visit

About Miller Heiman Group
Miller Heiman Group is the global leader in providing organizations sales methodology plus sales technology to drive revenue and change business outcomes. The company’s training, consulting, technology and research solutions align process, people, tools, data and analytics to prepare sales and service organizations for the future of selling. For more information, visit

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Preferred Freezer Services to be Featured on Ed Carpenter’s 2019 Indianapolis 500 Entry

Longtime Ed Carpenter Racing Partner Moves to Team Owner’s No. 20 for the First Time
(INDIANAPOLIS) April 23, 2019 – Preferred Freezer Services announced today a continuation of their partnership with Ed Carpenter Racing for a sixth consecutive year. New for 2019, the only owner/driver in the NTT IndyCar Series will be behind the wheel of a blue and white Preferred Freezer Services car for the first time. Ed Carpenter’s No. 20 Chevrolet will showcase the classic colors and famous Preferred Freezer Services polar bear at the 103rd Running of the Indianapolis 500 on May 26, 2019.
Preferred Freezer Services (PFS), a global leader in the cold storage, warehousing, distribution and logistics industry, first teamed up with Ed Carpenter Racing (ECR) to field a second car for the team in the 2014 Indianapolis 500. The company has supported ECR’s Month of May program each year since, serving as primary partner on six entries for the 500-mile race over the past five years. Of those six entries, four have yielded Top 10 finishes, including a 3rd place in 2016. Last year, full-time ECR driver Spencer Pigot started a Preferred Freezer Services Chevrolet on the outside of the second row after making the prestigious Fast Nine Shootout during qualifying.
Carpenter is honored to have the opportunity to make his 16th Indianapolis 500 start in the No. 20 Preferred Freezer Services Chevrolet. “Preferred Freezer Services, along with DEEM, has been an amazing partner of ECR over the years,” remarked Carpenter. “I have always thought that the bold blue livery stood out and looked fast on track. I can’t wait to represent Preferred Freezer, DEEM, SMC and all of their employees at the Indianapolis 500.”
While Carpenter now races exclusively at the oval events, he remains one of the most experienced drivers in the NTT IndyCar Series field with over 175 career starts. In 2018, he became just the 10th driver to collect three or more Indianapolis 500 pole positions in the century-plus history of the race. When Carpenter took the green flag from the coveted first starting position, 2018 became the 11th season in a row that he has led at least one Indy car race. The Indianapolis native went on to lead the most laps of all drivers (65) on his way a runner-up finish in the 102nd running of the 500-mile classic. Of Carpenter’s 15 Indianapolis 500 starts, last year’s second place was the highest of his career.
Utilizing leading-edge technology, Preferred Freezer Services offers the most modern temperature-controlled, full-service warehouses in a network of strategically located state-of-the-art facilities. PFS now operates 39 locations in 9 regions across the United States with 3 more scheduled to commence construction shortly. After starting with one refrigerated warehouse in New Jersey 30 years ago, PFS has grown to more than 2,300 employees, close to $350 million in sales and has over 330 million cubic feet of warehouse space from coast-to-coast. PFS also maintains an international presence with several cold storage warehouses in China and one in Vietnam.
Indianapolis-based Ed Carpenter Racing will also enjoy ongoing support for the No. 20 from two companies with deep Hoosier ties. SMC Corporation of America (SMC) has returned for a second Indianapolis 500 with Carpenter. SMC Corporation, based in Japan, is the world’s largest pneumatics company dedicated to factory automation. SMC is the U.S. subsidiary of SMC Corporation and is headquartered in Noblesville, Ind.
Additionally, DEEM Mechanical and Electrical Company will continue as one of ECR’s longest-tenured partners as the relationship with the No. 20 dates back to 2013. DEEM is centrally located in Indianapolis, Ind. with satellite offices throughout the Midwest down to the southeastern United States. “We are excited to be a big part of the 103 Running of the Indy 500,” stated Trut Edwards, Head of Operations. “Ed and ECR continue to deliver a great experience that reflects what May in Indianapolis is about.”
A Preferred Freezer Services Chevrolet will also take to the track for the INDYCAR Grand Prix, the road course race immediately preceding the Indianapolis 500. Ed Jones too will race a blue and white No. 20 at the Indianapolis Motor Speedway, albeit on the 2.439-mile road course before handing the car over to Carpenter for the “500.” The famous PFS polar bear will also be present on the No. 20 of Carpenter (ovals) and Jones (road/street courses) and the No. 21 of Pigot for the remainder of the 2019 NTT IndyCar Series season.
All three Ed Carpenter Racing drivers will participate in a test at the 2.5-mile Indianapolis Motor Speedway oval on Wednesday, April 24, 2019. It will mark the first time Carpenter will be behind the wheel of the No. 20 Preferred Freezer Services Chevrolet. Pigot will remain in his No. 21 while Jones will shift over to ECR’s third Indianapolis 500 entry in conjunction with Scuderia Corsa. Jones will race the blue and white PFS livery in the INDYCAR Grand Prix on May 11, 2019, after which Carpenter will take over the No. 20 for the remainder of May. Practice for the Indianapolis 500 begins May 14 with the 103rd Running set to take place on Sunday, May 26, 2019.
Preferred Freezer Services will back one of Ed Carpenter Racing’s Indianapolis 500 entries for the 6th consecutive year, but with team owner Ed Carpenter behind the wheel in 2019. The three-time Indianapolis 500 pole sitter will drive the blue and white No. 20 Preferred Freezer Services Chevrolet for the first time at a test at the Indianapolis Motor Speedway on Wednesday, April 24.
About Ed Carpenter Racing
Ed Carpenter Racing (ECR) first entered the NTT IndyCar Series in 2012. The Indianapolis-based race team has proven its versatility by collecting seven wins on each type of track the series competes on – street and road courses, short ovals and speedways. ECR is led by IndyCar’s only owner/driver, Ed Carpenter, three-time pole winner for the Indianapolis 500 (2013, 2014 and 2018). In 2019, Carpenter will race at all oval events in the No. 20 Chevrolet while Ed Jones will take over for the road and street courses. Both will be entered in the 2019 Indianapolis 500 alongside Spencer Pigot, who will compete for the NTT IndyCar Series championship as he races the No. 21 Chevrolet throughout the entire season. More information on Ed Carpenter Racing may be found at

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Discover More With Mazak Midwest, May 9th, 2019


WHEN: May 9, 2010, 9:00 AM – 5:00 PM (TMA STUDENT COMPETITION: 5:00 PM – 8:00 PM)

WHERE: The Mazak Midwest Technology Center, 300 E Commerce Dr., Schaumburg, IL

Click here to register for this event.


Discover how to enhance your shop’s ability to cut parts and stay competitive with Mazak at our Midwest event. Visitors will have the chance to experience Mazak technology, hear from applications experts, participate in interactive presentations and discuss their own operational challenges with Mazak personnel.

In addition to the Discover More event, the Midwest Technology Center will be hosting the 28th annual Technology & Manufacturing Association (TMA) Precision Machining Competition for Illinois high school students, who will be competing for 25 awards in six categories. The TMA awards presentation will take place following the Discover event.


  • QT-PRIMOS 100 – 2-axis turning center with high speed, accuracy and torque for big productivity advantages in a compact footprint. This machine will be shown with an integrated gantry loader.
  • HC-5000 – machining center with high-speed tool changer and 84-tool drum-style magazine
  • HQR-250MSY – Multi-Tasking turning center with twin-spindle, twin-turret configuration for single-setup machining and high-volume throughput
  • QTU-350MY HP – Kentucky-built Multi-Tasking turning center with a high-performance (HP) package that includes a turning spindle and a powerful motor for rotary milling
  • VC-300A/5X – 5-axis vertical machining center with rotary/tilt table for processing of high-precision small parts for a variety of industries
  • VC-500A/5X – 5-axis vertical machining center with trunnion-style rotary/tilt table for accurate, cost-effective processing of small complex parts
  • VC-500C – vertical machining center with 3-axis table for accurate processing of small parts
  • VTC-300C – vertical machining center with powerful 40-taper spindle, full traveling column design and fixed table for machining extremely long and heavy workpieces
  • INTEGREX i-150 – advanced Multi-Tasking machine that combines the capabilities of a high-powered turning center and a full-function machining center for versatile, precise single-setup production and high throughput
  • INTEGREX i-300ST – advanced Multi-Tasking machine with combined turning and machining capabilities as well as a second turning spindle and lower turret for DONE IN ONE® processing
  • INTEGREX j-300 – 5-axis multi-tasking turning center with increased axis travels and a powerful milling/turning motor for efficient production in a robust machine platform


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SBS, LLC Opens Branch in Dallas, Texas

Menomonee Falls, WI – Storage Battery Systems, LLC (SBS) has announced the opening of a new fullservice stocking branch in Dallas, TX. For over 100 years, customers have looked to SBS for innovative material handling and transportation “Power Solutions”. Effective April, 2019, the branch is serving the greater Dallas area, including Ft Worth, Arlington, Grapevine, Plano, Richardson and Garland.

The Dallas branch designs and builds custom motive power batteries. It also stocks battery chargers, test equipment and many of the most common battery sizes. In addition to an extensive selection of used equipment and reconditioned batteries and chargers, it offers a full menu of services including battery installation, preventative maintenance, emergency repair 24/7, repair/reconditioning and battery reclamation.

According to Mike Hagen, President, SBS Motive Division, “After 100 years in the battery business, we’re finally entering the Texas market! Our research shows that there is a significant need in the greater Dallas area for our unique approach to taking care of material handling customers. Our fully trained employees have extensive knowledge in distribution, warehousing and industrial applications.”

This new location builds off of the existing presence established by Nolan Power Group (NPG), which has
served the needs of stationary power customers throughout Dallas since 2004. The approach is to work proactively with customers, developing the best solutions to increase the reliability of their critical power systems. SBS brings the same commitment in serving motive power customers.

SBS recognizes that today’s industrial batteries must be able to operate under extreme conditions and run longer. The company brings two new battery technologies to Dallas. The Xtreme Force featuring Copper Stretch Metal (CSM) offers longer runtime in high heat and cold storage environments. The SUNLIGHT Li.ONFORCE features one of the most innovative Lithium Ion solutions for motive power applications in the world based on unparalleled connectivity and serviceability.

The SBS Dallas branch is located at 2670 Observation Trail, Rockwall, TX 75032. Phone: 214-247-5150. For additional information, go to

Established in 1915, Storage Battery Systems LLC provides DC Power Solutions™ for stationary and motive power applications. From flooded battery cells, to sealed VRLA strings, from Ni-Cd jars to Lithium-ION rechargeable battery packs, SBS is dedicated to superior performance and customer service. SBS LLC offers a wide variety of products and services that enhance and maximize the performance for your application.

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Tornos US to Host Grand Opening of Chicago Customer Center, May 1-2

Tornos Technologies US Corporation will host a Grand Opening May 1-2, 2019, at its new Customer Center Chicago. With the theme of “Turning Together,” the event will commemorate 60 years since the Swiss company opened its first facility in the United States.

At 13,000 square feet, the new customer center includes a spacious showroom for each product in Tornos’ lineup, a large warehouse to accommodate spare parts inventory and more office space to promote employee growth. During the two open house days, the company will host seminars covering the topics of medical, automotive and electronics applications. Tornos US will also tencourage guests to preview its new, 7-mm SwissNano machine.

“The idea was to offer a machine with a similar design [to the original SwissNano] that exhibits the same top performance,” said Philippe Charles, head of product management Swiss-type. “Against this backdrop, our engineers have paid particular attention to the machine’s stability.”

To register for the grand opening, contact Marketing Manager Erika Szabo, 630-812-2050,

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CNC Software Announces Masters of CAM Wildest Parts Competition

CNC Software Inc. has announced that the 2019 Wildest Parts Competition has been revamped this year and rebranded the Masters of CAM Wildest Parts Competition, sponsored by Mastercam.

Masters of CAM is an online platform for Mastercam users to submit stories about their experience and skills using CAD/CAM software to design and machine parts.

New for 2019, at least one Masters of CAM story submission is required for each part entered. The competition has also been expanded, adding a new division for professional Mastercam users to enter parts they created for the chance to win cash prizes and more.

The challenge to create a bold, original item using Mastercam that shows off the user’s design and machining skills. The Wildest Parts Competition accepts entries in four divisions:

  • Secondary: Open to individual students at high school level
  • Postsecondary: Open to individual students at college/university level
  • Teams: Open to groups of students at any level of education (teams participating with SAE, FIRST Robotics, NASA HUNCH, NRL and other organizations are encouraged to enter parts in this division)
  • Professional: Open to anyone with professional manufacturing experience (instructors are encouraged to enter parts in this division)

“We get some very interesting, creative parts to judge,” says Peter Mancini, Education Product Manager at CNC Software. “Last year, the winning students were Caelen DeVall from Hamilton High School in Hamilton, Montana, who made a didgeridoo, and Andrew Nicosia from Erie Community College in Williamsville, New York, who made a vacuum engine.”

Mr. Mancini continues: “In general, we look for high-quality, original parts that haven’t been made before or parts that are familiar yet feature a unique new design. We like eye-catching designs that would look nice on display because we do show them off at trade shows in a special case. We get many comments on them by people all over the country.”

Entries must be postmarked by June 28, 2019, and sent to Wildest Parts Competition, CNC Software Inc., 671 Old Post Road, Tolland, CT 06084. An entry form must accompany each part entered in the competition.

Entry forms, additional contest information and support materials are available at

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Lincoln Electric Acquires Custom Tooling Provider

Lincoln Electric Holdings Inc. has acquired Detroit, Michigan-based Baker Industries Inc. and its related assets. Baker is a provider of custom tooling, parts and fixtures primarily serving automotive and aerospace markets. Baker has in-house design and manufacturing capabilities including machining, fabricating, assembly and additive manufacturing. Its operations adhere to stringent aerospace quality management standards and are AS9100D-certified and Nadcap-accredited.

Baker is expected to complement Lincoln Electric’s automation portfolio and its new metal additive manufacturing (AM) service business that will launch in mid-2019.

Leveraging Lincoln Electric’s core competencies in automation, software development and metallurgy, the new metal AM business will manufacture large-scale printed metal parts, prototypes and tooling for industrial and aerospace customers. Baker Industries, along with a new Cleveland, Ohio, additive manufacturing development center, will provide an AM platform to help customers improve their lead times, designs and operational quality.

“Additive manufacturing is a key strategic growth area in automation, and Baker’s expertise and capabilities will assist in scaling our additive manufacturing services and expand our presence in attractive aerospace and automotive end markets,” says Christopher L. Mapes, chairman, president and CEO of Lincoln Electric.

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5 CNC Apps Simplify Machine Shop Routines

“Walnuts are cool,” Shawn Wentzel says with a shrug when asked why he decided to plant 7,000 walnut trees on his property in Lodi, California. Now two years old, the orchard is a growing side business. Surrounded by rolling plains and vineyards, it begins at the back door of his primary source of income: an old horse-barn-turned-machine-shop with plenty of space for additional milling and turning equipment to complement the current stable of six machine tools.

He named the shop Wenteq, and with revenue growing at approximately 10 percent per year, prospects for filling the rest of the 15,000-square-foot space seem bright. The newest technology addition is a robot to load and unload various parts for automotive and agricultural equipment from a turning center. With Mr. Wentzel opting to do much of the legwork, integrating the robot is a work in progress. No matter. As was the case with the walnut trees, he sees no barrier in his lack of automation-integration experience. “There’s nothing like doing it yourself,” the 36-year-old says, articulating the independent spirit that first led him to turn his machining hobby into a business nearly 15 years ago. “What can anyone learn in school that they can’t learn on the shop floor?”

Whether purchased online or made to order, custom control functions help a contract machining startup save time and avoid mistakes. Find out which apps are simplifying Wentzel’s shopfloor in the article on Modern Machine Shop, by Matt Danford.

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Dirty Work For Robots: How Two Young Immigrant Entrepreneurs Created Oven-Sized Roombas To Chase A $5B Opportunity

By Amy Feldman, on

On a recent late-winter afternoon, 31-year-old Faizan Sheikh, cofounder and chief executive officer of Avidbots, shows off what the company’s 1,050-pound cleaning robot, Neo, can do. Inside an enclosure made of thousands of giant white, blue and yellow Lego bricks at the company’s factory in Kitchener, Ontario, the robot goes through a quality assurance test, turning corners and scrubbing the floor as it goes. Lights along the bottom of the machine glow blue as it moves autonomously, then turn fuchsia as it stops to remap its route, aided by artificial intelligence. Once the machine is fully vetted in the Lego test zone, it will be loaded into a wooden crate and lined up with a handful of others that are waiting to be shipped to customers. Walking the floor, Sheikh, wearing a gray puffy jacket over a blue Avidbots T-shirt, can barely contain his excitement. “Avidbots,” he says, “is like a fantasy space for engineers.”

Read the full article on

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We Belong Here

By Emily Probst, Managing Editor of Modern Machine Shop

Three women—a young welder, an experienced machinist/setup person and a shop owner—share what it is like to be a woman in manufacturing and illustrate that a more inclusive workforce helps the industry thrive.

While a good deal of the talk at this year’s International Manufacturing Technology Show (IMTS) focused on big data, automation and 3D-printing technologies, what struck me most was the undercurrent of change in our industry. There was a palpable uptick in the number of female attendees learning about new technology, leading seminars and making purchasing decisions. Moreover, a walk through the show’s Smartforce Student Summit revealed nonchalant, coed groups of young people seemingly unconcerned with the industry’s historic gender divide, foreshadowing change on the horizon and illuminating what could be a key piece to solving the workforce development puzzle.

This is such an important change that it is worth noting for its own sake. Greater inclusiveness in manufacturing is good for our industry, and it is playing out in very real ways in businesses across the United States. By examining the experiences of…

Read the complete story on Modern Machine Shop.

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