As leaders, it should go without saying the importance of listening to our employees. So why don’t more leaders listen? In our hectic workplaces, it can be hard at times. However, I implore you to consider the benefits of taking that time. They outweigh the investment tenfold.
In late 2012, I took a new assignment as general manager of a Tier 1 automotive supplier in Ontario, Canada. This was a 30-year-old division that had an established culture. I was familiar with the facility; it had been through a tough launch and multiple management changes in the previous three years.
In my first general meeting with the approximately 550 employees, I made a commitment to meet with each and every employee one-on-one for… (read the full article on Industry Week).