Chicago, Illinois, December 21, 2010 -DMG Mexico S.A. de C.V (a Member of the GILDEMEISTER Group, Germany) and Mori Seiki Mexico S.A. de C.V. (a member of MORI SEIKI Co. Ltd., Japan) announce a new business collaboration in Mexico starting January 1, 2011. This collaboration will allow DMG and Mori Seiki users to receive expanded service and support from the combined staff of the existing Mexican Technical Centers.
DMG / Mori Seiki Mexico will offer comprehensive sales, engineering and customer service for both product lines. Sales staff for DMG / Mori Seiki Mexico will be centrally based in Queretaro, with service and parts personnel conveniently located in both Queretaro and Mexico City.
The collaboration of the two companies will provide end users with an incomparable array of products, as well as the largest single source of machine tool support in Mexico. Furthermore, the combination of machine tool expertise among the sales staff will provide the best possible solutions for every customer’s machine tool needs.
The addition of new technical and service personnel will enhance the quality of service available to all DMG and Mori Seiki customers. The local spare parts supply will be supplemented by a $135 million inventory in Dallas, TX.
To ensure customers continue to receive the highest standard of service available during this transition, key contacts for DMG / Mori Seiki Mexico are listed below:
SALES & ENGINEERING
Mr Miguel Lopez, Sales Director +52.442.209.5072
Mr Tahei Kuwahara, Regional Manager +52.55.5359.8785
TECHNICAL SUPPORT
Mr Takamitsu Fukumori (DMG machines) +52.442.279.9517
Mr Carlos Castro (Mori Seiki machines) +52.55.5438.8883
REPLACEMENT PARTS
Ms Ana Candia (Mori Seiki machines) +52.722.160.9254
Hotline for DMG machines +52.442.209.5072
Hotline for Mori Seiki machines +52.55.5359.8785
Through DMG / Mori Seiki University, customers in Mexico will have unprecedented access to a range of online manufacturing courses in both Spanish and English. Machine‐specific training includes service and programming courses for the most popular DMG and Mori Seiki machines.
Visitors to TECMA 2011 will see the combined product line and national exhibition debut of DMG/Mori Seiki Mexico at Expo Bancomer Santa Fe from March 8 – 11, 2011.
GILDEMEISTER and Mori Seiki offer extremely reliable machine tools that are distributed worldwide. DMG / Mori Seiki’s American headquarters is in Chicago, with 9 additional Technical Centers across the US. The Queretaro facility, equipped with a state‐of‐the‐art machinery showroom which displays up to 7 machines from both product lines . The Mexico City office offers customers integrated sales, service, applications and engineering support. For more about DMG / Mori Seiki Mexico and the products in the DMG / Mori Seiki line, visit www.dmgmoriseiki.com.
